Some body claiming to-be a period of time Warner Cable technician is spilling secrets on Reddit.
Time Warner cable tv, the second-largest service provider of television and online sites in the United States, informed Quartz that it is looking at the listings. “We’re incapable of confirm when this individual is clearly a current or former staff member,” a spokesman stated.
Reddit user cableguy_the begun an “Ask myself Everything” (AMA) bond, uploading photos of their ID badge and uniform as purported proof of his work. Their solutions to the inquiries to arrive are really candid. Here are some shows (typos maintained).
On Comcast’s pending purchase period Warner cable tv:
We wish the merger since latest class in control will be the worst in latest records. A lot of people obtaining discharged because impossible metrics. The electricity might directed at customer service representatives and removed through the those who actually look at the houses and correct problems . It’s chaos and the organization is being operated like crap IMHO [in my simple opinion].
From the stress between professionals and support service representatives:
Yea customer support reps and specialists become fighting a battle that nobody views. We hate them, they hate you.